Contact

One office in Apia answers every message. If it is about your trips or your account, write from the email address you sign in with, so we can find it.

Email The Office

The Office

In an emergency, call 911. The trip screen in the app has a 911 button that asks before it calls.

Riders

  • A problem with a trip: email us the day and time of the trip, and where it started and ended.
  • A copy of your data: ask by email. We send it to the email address of your account.
  • Deleting your account: you can do it in the app. See Delete Your Account for the steps and what we keep.

Captains

  • Want to drive: tap Apply To Drive in the app. The office then contacts you to meet in person and check your documents and car.
  • A charge you think is wrong: use Dispute A Charge in the app. The office answers there.
  • Paying what you owe: the office records cash or bank transfer payments, and you get a receipt in the app.

Businesses

Rental companies, restaurants, bakeries, laundries, car dealers and house owners can list with Fiafia Ride. The office registers every partner itself and signs an agreement with them. Email us your business name, village and what you offer.

Privacy And Security

Questions about your data, or a security problem you have found in the app or this site: email fiafiaride@gmail.com. Our Privacy Policy says what we collect and why.